ECU DAMP SHOP
Delivery Policy
This Delivery Policy explains how digital products purchased on https://dump.ecm.in.ua/ are delivered to customers.
1. Type of Delivery
All products available on the Website are digital products.
The Seller does not sell, ship, or deliver physical goods.
No courier delivery, postal shipping, or cash-on-delivery services are used.
2. Delivery Method
Delivery of digital products is performed electronically by sending a download link to the email address provided by the customer.
3. Delivery Time
In most cases, delivery is completed immediately after successful payment.
In rare cases, delivery may take up to 24 hours due to technical processing, manual verification, or temporary system delays.
4. Completion of Delivery
Delivery is considered completed when the download link has been sent to the customer's email address.
The Seller is not responsible for delays caused by an incorrect email address, email spam filters, or a lack of access to the customer's email account.
5. Customer Responsibilities
The customer is responsible for providing a valid and accessible email address, ensuring the ability to receive emails and download digital files, and checking spam or junk folders if the delivery email is not received.
6. Delivery Issues and Support
If the customer does not receive access to the digital product within the stated delivery timeframe, the customer must contact support at:
The Seller will make reasonable efforts to resolve delivery-related issues.
7. Geographic Availability
Digital products are delivered electronically and are available internationally, subject to payment availability and applicable laws.